Privacy Policy
Effective Date: 1 July 2025
Last Updated: 1 July 2025
Creek’s Garden Care (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to our website: https://creeksgardencare.com.au
1. What Information We Collect
We may collect the following personal information when you use our website:
-
Name
-
Email address
-
Phone number
-
Any other information you provide through our contact form
We also automatically collect non-personally identifiable information using Google Analytics, such as:
-
Browser type
-
Pages visited
-
Time spent on pages
-
General geographic location (city or region)
2. How We Collect Information
We collect information when you:
-
Fill out our contact form
-
Communicate with us via email
-
Visit or interact with our website (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
-
Respond to enquiries
-
Communicate with you about our services
-
Improve our website through analytics
We only collect personal information when reasonably necessary for our business operations.
We do not sell, rent, or share your personal information with third parties.
4. Cookies
We use cookies to improve your experience and collect anonymous usage data.
You can disable cookies via your browser settings. By using our site, you consent to the use of cookies.
5. Google Analytics
We use Google Analytics to better understand how visitors interact with our site.
Google Analytics collects anonymous data such as:
-
Pages visited
-
Device type
-
Location (by region)
You may opt out using the Google Analytics Opt-out Browser Add-on.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
However, no method of transmission or storage is 100% secure.
7. Your Rights
You have the right to:
-
Access the personal information we hold about you
-
Request correction of inaccurate or outdated data
-
Request deletion of your information (subject to legal obligations)
To exercise your rights, contact us at: hello@creeksgardencare.com.au
8. Third-Party Links
Our website may link to other websites.
We are not responsible for the privacy practices or content of third-party sites.
9. Complaints
If you believe we have breached your privacy rights, contact us at: hello@creeksgardencare.com.au
We will respond in a timely manner.
If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
10. Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on this page.
11. Contact Us
Creek’s Garden Care
Melbourne, VIC, Australia
enquiries@creeksgardencare.com.au
ABN: 46 160 772 287