Privacy Policy

Effective Date: 1 July 2025. Last Updated: 1 July 2025.

Creek's Garden Care ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to our website: https://creeksgardencare.com.au

1. What Information We Collect

We may collect the following personal information when you use our website:

  • Name
  • Email address
  • Phone number
  • Any other information you provide through our contact form

We also automatically collect non-personally identifiable information using Google Analytics, such as browser type, pages visited, time spent on pages, and general geographic location.

2. How We Collect Information

We collect information when you fill out our contact form, communicate with us by email, or visit and interact with our website via cookies and analytics tools.

3. How We Use Your Information

We use your information to respond to enquiries, communicate with you about our services, and improve our website through analytics.

We only collect personal information when reasonably necessary for our business operations. We do not sell, rent, or share your personal information with third parties.

4. Cookies

We use cookies to improve your experience and collect anonymous usage data. You can disable cookies via your browser settings.

5. Google Analytics

We use Google Analytics to better understand how visitors interact with our site. You may opt out using the Google Analytics Opt-out Browser Add-on.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no method of transmission or storage is 100% secure.

7. Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate or outdated data, and request deletion of your information subject to legal obligations.

To exercise your rights, contact us at: hello@creeksgardencare.com.au

8. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Complaints

If you believe we have breached your privacy rights, contact us at: hello@creeksgardencare.com.au. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

11. Contact Us

Creek's Garden Care
Melbourne, VIC, Australia
info@creeksgardencare.com.au
ABN: 46 160 772 287

Contact Us

Locations We Service

Fitzroy (3065)

Coburg (3058)

Thornbury (3071)

Preston (3072)

Reservoir (3073)

Thomastown (3074)

Northcote (3070)

Alphington (3078)

Fairfield (3078)

Ivanhoe (3079)

Bundoora (3083)

Rosanna (3084)

Macleod (3085)

Mill Park (3082)

South Morang (3752)

Greensborough (3088)

Yallambie (3085)

Epping (3076)

Mernda (3754)

Doreen (3754)